Welcome to Natty's Cozy Beach House Policies

We are delighted to welcome you to Natty's Cozy Beach House in Lucea, Jamaica! To ensure everyone has a wonderful and relaxing stay, we have put together some guest policies. These guidelines help us maintain the beauty and comfort of our home, creating an enjoyable experience for all.

Frequently asked questions

Here you will find answers to the most common questions about staying at Natty's Cozy Beach House. From house rules to booking details, we aim to provide all the information you need for a hassle-free holiday.

What are the most important house rules?

To ensure everyone enjoys their stay and our home remains lovely for all, please observe the following:

  1. NO SMOKING INSIDE THE HOUSE.
  2. NO PETS ALLOWED INSIDE THE HOUSE.
  3. NO PARTIES ARE ALLOWED.
  4. NO ILLEGAL SUBSTANCES ARE ALLOWED.
  5. NO UNREGISTERED GUESTS ALLOWED.
  6. PLEASE DO NOT DISTRUB OTHER RESIDENTS AND NEIGHBOURS.
  7. THE HOT WATER IS SOLAR-POWERED, WITH AN ELECTRIC SWITCH IN THE LAUNDRY ROOM IF NEEDED ON RAINY AND CLOUDY DAYS (KINDLY SWITCH OFF AFTER USE).
  8. PLEASE TURN OFF A/Cs WHEN LEAVING FOR LONG PERIODS.
  9. PLEASE DO NOT MESS UP THE WALLS.
  10. PLEASE DO NOT REARRANGE THE DECORS.
  11. PLEASE TAKE CARE OF THE FURNISHINGS.
  12. PLEASE KEEP THE KITCHEN-TO-LAUNDRY DOOR OPEN AT ALL TIMES.
  13. NO WASHING OF CARS ON THE PROPERTY.
  14. ALL DAMAGED/BROKEN ITEMS MUST BE REPORTED.

What are the check-in and check-out times?
Guests can arrive after 3 pm on the day of check-in and must depart by 11 am on their departure day.

What should guests do before checking out?

Guests, we kindly ask you to do the following:

  1. GATHER AND PLACE ALL TOWELS IN THE SOILED BASKET.
  2. WASH YOUR DISHES.
  3. DISPOSE OF YOUR GARBAGE IN THE BIN.
  4. TURN OF ALL A/C UNITS, CEILING FANS, AND LIGHTS.
  5. CLOSE AND LOCK ALL DOORS.

What is your cancellation and payment policy?

We understand that plans can change. To help our guests plan with confidence while protecting the integrity of our hosting operations, please review our cancellation terms below:

Standard Stays (less than 28 nights)

  • Cancellations made 4 or more days before check-in will receive a full refund, including the deposit.
  • Cancellations made within 3 days of check-in (after the final balance is due) will not be eligible for a refund.
  • No-shows and early departures are non-refundable.


Long-Term Stays (28+ nights) For long-term bookings of 28 nights or more, the following policy applies:

  • Non-refundable: Cancellations made less than 7 days before check-in are non-refundable.

We encourage guests booking extended stays to ensure certainty in travel plans. We also strongly recommend purchasing travel insurance.

Other Conditions

  • Early departure: Unused nights are non-refundable.

Read more below:

Read our full cancellation, terms & conditions & privacy policies below:

Terms And Conditions Ncbh Pdf

PDF – 3.8 MB 10 downloads

Privacy Policy For Nattys Cozy Beach House Pdf

PDF – 86.0 KB 5 downloads

Cancellation Policy Ncbh Pdf

PDF – 3.8 MB 12 downloads

Are there any other important things guests should know?

Guests are free to have visitors, however, they are not allowed to stay overnight unless the necessary payments have been made. We kindly ask guests to inform the host about visitors and provide their full names to prevent any inconvenience at the security gate.

Your perfect beach getaway awaits

We hope these policies help ensure a comfortable and memorable stay at Natty's Cozy Beach House. If you have any further questions, please do not hesitate to contact us.